Terms

Ozon Seller Settlement Agreement

Welcome to sign this Ozon Seller Settlement Agreement (hereinafter referred to as "this Agreement") with the Ozon Seller Service Provider (see Definitions) and use the Ozon Seller Service!


Before using the Ozon Seller Service (hereinafter referred to as "this Service"), you should read and agree to abide by this Agreement, including the text and attachments of this Agreement, the Consumer Rights Protection Law and all relevant rules of Ozon (see Definitions).


This Agreement is a split and revised version of the Ozon Platform Service Agreement. From the date of signing this Agreement, the Ozon content related to sellers in this Platform Service Agreement and the agreements referred to by Ozon shall refer to this Agreement.


The keywords listed before the terms of service are only to help you understand the purpose of the terms and do not affect or limit the meaning or interpretation of these terms. In order to protect your own rights and interests, it is recommended that you read the specific terms carefully.


[Read carefully] Before you click to agree to this Agreement during the store creation process, you should carefully read the entire content of this Agreement (especially the terms of exemption or limitation of liability, termination of the agreement, breach of contract, dispute resolution and other terms marked with bold underlines). If you have any questions about this agreement, you can consult Ozon customer service and Ozon will explain the terms to you.


[Signing Action] When you click to sign this agreement online, it means that you have fully read, understood and accepted the entire content of this agreement. This agreement is legally binding between you and Ozon. If you disagree with any content of this agreement or cannot accurately understand the meaning and interpretation of the terms, please stop the store creation process or stop the store operation activities.


I. Definition

OZON: refers to the e-commerce platform website (the website is https://www.ozon-ap.top/ or the computer or mobile device Internet website, etc., which will be modified from time to time according to business needs) and the client (such as mobile phone APP) provided by Ozon with Internet information services and related software and technical support.


Seller: refers to the legal entity that operates goods or services in Ozon, which can also be referred to as "you" here.


Consumer: refers to any natural person or organization that purchases goods or services within the country. Ozon buys and uses them for consumption, also known as "buyer". Ozon Seller Service Provider: including Ozon Network Co., Ltd. and Ozon (Singapore) Software Co., Ltd., which may be referred to as "Ozon" individually or collectively herein.


Seller Service: refers to the Internet information services and related software services provided by Ozon to sellers in Ozon. Among them, Internet information services are provided by Ozon Network Co., Ltd., and related software services are provided by Ozon (Singapore) Software Co., Ltd. The services under this Agreement are provided and terminated at the same time. Sellers cannot order or use them separately.



Rules: refers to all rules, implementation details, interpretations, product process descriptions, announcements, etc. that have been published and subsequently published in Ozon's rule channels, forums, help centers and other sections.


Same User: After investigation by Ozon, those who use the same identity authentication information or the actual controller of multiple accounts is the same person shall be deemed to be the same user.

II. Scope and validity of the Agreement


2.1 [Scope of the Agreement] The content of this Agreement includes the main body and annexes of this Agreement, the Consumer Rights Protection Law and relevant regulations that have been published or subsequently published by various cross-border shopping malls and notified to you in accordance with the law. The relevant rules of Ozon.com are an integral part of this Agreement and have the same legal effect as the main body of this Agreement. If you use the Ozon seller service, you are deemed to have agreed to all the contents of this Agreement. Unless otherwise agreed or otherwise agreed, any service scope or software function enhancement for the purpose of improving consumer and seller experience, platform service upgrade, etc., shall be subject to this Agreement.


2.2 [Validity of the Agreement] When you click and sign this Agreement online, it means that you have fully read, understood and accepted all the contents of this Agreement. This Agreement will be legally binding between you and Ozon. If you disagree with any content of this Agreement, or you cannot accurately understand the meaning of the terms or Ozon's interpretation of the terms, you should immediately end the store creation process or stop store operations.


The Agreement is a supplementary agreement to the Ozon Platform Service Agreement. For any content not stipulated in this Agreement, the Ozon Platform Service Agreement shall prevail; if there is any inconsistency between this Agreement and the Ozon Platform Service Agreement, this Agreement shall prevail.


III. Seller Services and Specifications


3.1 Account Use and Information Submission


3.1.1 [Account Use] You must use your Ozon Platform Account to log in to Ozon during the use of Seller Services, and you should keep your account and password information properly. Since your account is associated with your personal information and cross-border business information, your account is for your own use only. Without the consent of Ozon, your direct or indirect authorization of a third party to use your Ozon account or access the information under your account is invalid. Except for the fault of Ozon, you shall be responsible for the results of all actions under your account (such as online signing of agreements, publishing, and disclosing information, etc.). The actions completed through your account are deemed to be your own actions or have been fully authorized by you. If Ozon determines that the use of your account may endanger the security of your account and/or the security of the information of the Ozon platform according to the default judgment procedures and standards stipulated in the Ozon Rules, Ozon may refuse to provide the corresponding services or terminate this Agreement.


3.1.2 [Information Submission] If you need to use the services under this Agreement, you must submit relevant information and certification documents in accordance with relevant laws and regulations, relevant rules of the cross-border mall, page prompts and other requirements. You understand and agree that you have the obligation to ensure that the information and data you provide are true, legal, accurate and valid. If there are any changes, they must be updated in a timely manner. Based on relevant laws and regulations, platform management and other requirements, you agree that Ozon can conduct spot checks on the information and certification documents you submit, and require you to submit more information or certification documents for the above purposes. You understand and accept that Ozon only reviews applications for seller information, certification documents, store creation, category publishing permissions and other applications at the general public level of cognition. Unless otherwise provided by law, Ozon is not responsible for losses caused by the results of the seller's trust review.


3.2 Store Management

3.2.1 [ store creation] By creating a store on Ozon, you can publish new products and make transactions with other users. Based on the needs of Ozon management, you understand and accept that the same user can only open one store on Ozon, and Ozon can close other stores you have opened on Ozon at the same time, unless there are other provisions in the relevant rules of Ozon.


3.2.2 [Change of store operating entity] Since the store and the account are inseparable, the change of the store operating entity is essentially the transfer of the store operator's account. The relevant requirements and restrictions on the change of the store operating entity are subject to the transfer terms in Article 3.2 of the Ozon Platform Service Agreement. Since the store is related to your and Ozon's business information and may involve consumer interests, the store operating entity can only be changed if it is required by law, with the consent of a judicial ruling or Ozon and in accordance with the conditions and procedures for changing the operating entity. The Ozon rules stipulated by this store. Once the operating entity of your store is successfully changed, the rights and obligations under your account will be transferred together. In addition, your store/account shall not be transferred in any way, otherwise Ozon may terminate the service to the account and has the right to pursue your breach of contract liability, and the resulting responsibilities and consequences shall be borne by you.


3.2.3 [Store Closure] If your store is temporarily closed due to the removal of all products, you shall continue to bear the transaction guarantee responsibilities such as delivery, return and exchange, warranty repair, rights protection and complaint handling of the products. Transactions concluded before your store is closed.

If your store has no products for sale within a certain period of time, Ozon can also close your store in accordance with Ozon's rules. Closing the store according to the above agreement will not affect your accumulated credit.


3.3 Sales and promotion of goods and/or services


3.3.1 [Release of goods and/or service information] For the services provided by Ozon, you have the right to publish goods and/or service information on Ozon in the form of text, pictures, videos, audio, etc., solicit and find transaction objects, and conclude transactions. You declare and guarantee that you have the corresponding legal rights to the information you publish, and the information you publish and the actions you implement comply with relevant laws and regulations, national mandatory standards and the provisions of this Agreement, and your management of the store. If there is any information in your store that violates the relevant laws and regulations of the country and the provisions of this Agreement, it should be deleted immediately. Otherwise, Ozon may delete or block the information you posted in accordance with the law or this Agreement.



3.3.2 [Prohibited Information] You should ensure that the information you post does not contain the following:

(I) Violation of the prohibitions of national laws and regulations;

(II) Political propaganda, feudal superstition, obscenity, pornography, gambling, violence, terrorism or abetment of crime;

(III) Fraud, falsehood, inaccuracy or misleading;

(IV) Infringement of others' intellectual property rights or involving third-party trade secrets and other proprietary rights;

(V) Insult, slander, intimidation, invasion of privacy, and infringement of others' legitimate rights and interests;

(VI) The presence of malware and program codes such as viruses, Trojans, crawlers, etc., which may destroy, tamper with, delete or affect the normal operation of any system of the cross-border mall or obtain the data and personal information of the cross-border mall. The border store pings the mall and other users without authorization;

(VII) Other topics that violate the public interest, public morality or are not suitable for posting on Ozon according to the relevant Ozon agreements and rules.

3.3.3 [Prohibited sales] You should ensure that you have the corresponding rights to the goods and/or services you publish on Ozon. You shall not sell the following goods and/or provide the following services on Ozon:

(i) Those prohibited or restricted by the state;

(ii) Those that infringe the intellectual property rights or other legal rights of others;

(iii) Those that are not suitable for sale and/or provision on Ozon as clearly stated in Ozon rules, announcements, notices or the agreements signed between you and the various platforms.

The goods published on Ozon may be browsed and purchased by consumers in different countries and regions around the world. Ozon will not intervene in possible cross-border sales if there is no clear instruction to sell only to mainland China. In this case, you should pay close attention to the relevant laws and tax regulations of the relevant countries and regions to ensure that you have the legal rights and qualifications to sell and will not infringe the intellectual property rights or other legal rights of others. Rights.


3.3.4 [Display, marketing and promotion] Ozon will display the goods and/or services you sell through Ozon, and provide users with information classification, keyword search, filtering and collection functions to better match user needs. The corresponding display results may include price, sales volume, inventory, credit rating, brand, service level, compliance management, user demand preferences and search habits, competitiveness and other factors.

You have the right to decide the marketing and promotion methods of goods and/or services. Ozon also provides you with a variety of marketing and promotion tools, and will launch marketing activities from time to time according to market demand and seller business conditions. Before you sign up for the above activities, you have fully understood that the qualifications and effects of the activities may be affected by factors such as activity positioning, product/store competitiveness, comprehensive ranking, and activity cooperation. Once you choose to sign up, you promise to always abide by the relevant rules and requirements of the corresponding activities. Without Ozon's consent, you promise not to withdraw from the activity halfway, and jointly ensure a good user experience and the smooth and orderly development of the activity.



3.3.5 [Transaction Order Guarantee] You should abide by the principle of honesty and trustworthiness, ensure that the information of goods and/or services you publish is true, consistent with the goods and/or services you actually sell and/or provide, and fulfill the transaction commitments you made during the process.

The healthy competition order of the Ozon market, do not disparage or slander competitors, do not interfere with any transactions and activities on Ozon, do not improve or attempt to improve your credit in any improper way, and do not interfere with or attempt to interfere with the normal operation of Ozon in any way.

3.3.6 [Paying taxes according to law] _ It is the obligation of every citizen and enterprise to pay taxes according to law. The part of sales volume/turnover that exceeds the statutory tax exemption amount should be reported to the tax authorities in a timely and full manner.


3.4 Consumer Protection


[Responsible Entity] You understand and agree that as the responsible entity for consumer rights protection, you shall perform consumer rights protection obligations in accordance with relevant laws and regulations, the Consumer Rights Protection Law and the relevant rules of the cross-border mall, including the true description of goods, refund policy, special transaction agreement performance, deposit payment and other basic consumer protection services. The specific provisions shall be subject to the Consumer Rights Protection Law and the relevant rules and regulations of Ozon.



3.5 Transaction Dispute Resolution


[Transaction Dispute Resolution Method] If you have a dispute with other users during the Ozon transaction, you or other users have the right to choose the following methods to resolve it:


(i) Independently negotiate with the other party to the dispute;


(ii) Use the dispute mediation service provided by Ozon;


(iii) Request a consumer association or other legally established mediation organization to mediate;


(iv) Complain to the relevant administrative department;


(v) Submit to arbitration institution for arbitration according to the arbitration agreement reached with the other party to the dispute (if any);


(vi) File a lawsuit with the People's Court.


[Platform Intermediary Service] If you use the Ozon Dispute Mediation Service in accordance with the Ozon Rules, you accept and are willing to execute the mediation decision made by Ozon Customer Service or the public appraiser ("Mediator"). As an independent third party, Mai Mai, based on the facts of the dispute it has learned, shall act in accordance with the rules of Miao Mai (including adjusting the transaction status of the relevant order, deciding to pay all or part of the disputed amount to one or both parties of the transaction, etc.). Before Ozon makes a mediation decision, you may choose the above methods (3), (4), (5) and (6) (hereinafter referred to as "other dispute resolution methods") to resolve the dispute in order to suspend the dispute mediation service. If you are dissatisfied with the mediation decision, you still have the right to adopt other dispute resolution methods to resolve the dispute, but before you make a final decision through other dispute resolution methods, you must still implement the mediation decision.


3.6 Data use and information authorization, etc.

3.6.1 [General requirements] For the data generated during your use of the service, Ozon respects and protects the data rights and interests of you and other relevant entities in accordance with the law. Under this premise, the relevant rights of the data collected and recorded by Ozon during the use of this service and other Ozon operations belong to Ozon and are Ozon's trade secrets. Without Ozon's prior written consent, you shall not use the above data for purposes other than those agreed in this Agreement or provide the above data to others in any form.



3.6.2 [Trade Secrets] Ozon respects and protects the seller's trade secrets such as the seller's store turnover, the turnover of a certain category or a single product. In order to promote the seller's store or product, Ozon can publicize the total transaction amount of your store activities, the transaction amount of a certain category or a single product during the official marketing activities you participated in. Ozon (including "Double 12"). The above information can also be used for publicity and promotion.